The Virtual Assistant Agency is owned and managed by Vanessa Norman, an award-winning business owner who successfully built and scaled a multi-million dollar business. After experiencing firsthand the challenges and high costs of hiring in-person staff, including superannuation, payroll tax, workers’ compensation, and equipment expenses, Vanessa identified a distinct need for affordable, high-quality virtual assistant services tailored for small to medium-sized businesses. This realisation led to the establishment of the Virtual Assistant Agency, a boutique service that focuses on providing exceptional support to a select number of clients.
Welcome to Virtual Assistant Agency
Empowering Your Success with our Virtual Assistants!
Our team of experienced and dedicated virtual assistants, has been personally working with Vanessa for over 3 years. We are committed to delivering exceptional services while maintaining a personalised, client-focused approach. Unlike mass production agencies that take on more clients than they can handle, we pride ourselves on the quality of our work and the close, collaborative relationships we build with our clients.
Our Mission
At Virtual Assistant Agency, our mission is to empower businesses and entrepreneurs worldwide with a dynamic solution that combines efficiency, flexibility, and expertise. We are committed to delivering exceptional support, streamlining operations, and freeing up valuable time, allowing our clients to focus on their core objectives and achieve sustainable growth. Through innovation, dedication, and a customer-centric approach, we aim to build long-lasting partnerships and become the go-to solution for all virtual assistance needs. Your success is our priority, and we strive to be the driving force behind your triumphs in the digital landscape.
Our Values
Why choose us?
We understand the challenges entrepreneurs face in juggling day-to-day operations, strategic planning, and personal commitments. That’s why we’ve cultivated a network of skilled virtual assistants who seamlessly integrate into your workflow, elevating your productivity and allowing you to reclaim valuable time.
Experience
With years of industry experience, we've honed our expertise in matching businesses with virtual assistants who possess the right skills and attitude to make a tangible difference.
Tailored Solutions
We recognise that every business is unique. Our approach involves understanding your specific needs, objectives, and company culture to find a virtual assistant who fits seamlessly into your team.
Quality Assurance
Our commitment to excellence is unwavering. We handpick virtual assistants who excel not only in their skill set but also in their communication, reliability, and dedication.
Time is precious
We understand the value of your time. Our goal is to alleviate the burdens that can slow you down, allowing you to channel your energy into strategic endeavors that drive your business forward.
Partnership
When you engage with Virtual Assistant Agency, you're not just a client – you're a partner. We're invested in your success, and we work diligently to ensure that our virtual assistants contribute to your growth story.
